These Terms & Conditions (“Terms”) govern your use of the Basheer Coolbar website and all orders placed through it. By accessing our site or placing an order, you agree to follow these Terms. If you don’t agree, don’t use the site.

1. General Use of the Website

• You must use this website legally and responsibly.

• You agree not to misuse or attempt to disrupt the website’s functionality.

• All content (menu, images, pricing, branding) belongs to Basheer Coolbar and cannot be copied without permission.

2. Orders & Confirmations

• An order is considered confirmed only after we accept and start processing it.

• We reserve the right to accept or reject any order for any reason (availability, address issues, etc.).

• Prices, items, and availability may change without prior notice.

3. Payment Terms

• We accept UPI, cash, and applicable online payments.

• Online payments must be successful for the order to be processed.

• In case of failed payments, the order will not be prepared until we receive confirmation.

4. Delivery Terms

• Delivery areas, charges, and estimated times depend on distance and demand.

• Delivery times are estimates — delays may happen due to traffic, weather, or high volume.

• Incorrect delivery details provided by you will lead to delayed/no delivery, and no refund will be given.

5. Food Quality & Allergies

• We prepare food fresh. Taste preferences may vary and are not considered a defect.

• If you have allergies, it is your responsibility to inform us before ordering.

• We are not liable for health issues arising from undisclosed allergies or misuse of the food.

6. Cancellations & Refunds

All cancellations and refunds follow our Refund & Cancellation Policy.
Read it carefully before placing an order.

7. User Responsibilities

By using the website, you agree that:

• All information you provide is accurate

• You will not attempt to commit fraud, misuse coupons, or exploit system loopholes

• You will not impersonate someone else

Any suspicious activity may lead to order cancellation or legal action if required.

8. Third-Party Services

Our website may use or link to:

• Payment gateways

• Delivery partners

• Analytics tools

• Social media platforms

These third parties have their own terms and privacy policies. We are not responsible for their actions or failures.

9. Limitation of Liability

Basheer Coolbar is not responsible for:

• Delays caused by events outside our control

• Losses arising from website downtime

• Incorrect information provided by the user

• Allergic reactions, misuse of food, or personal taste issues

Your use of our website and services is at your own risk.

10. Changes to Terms

We may update these Terms occasionally.
The latest version will always be available on this page. Continued use of the site means you accept the updated terms.